Resources

See all 40 of my favourite OD, change mgt and leadership books in my personal  Amazon bookstore here

Favourite Websites

12 Manage

Hundreds of change theories and models explained, succintly

International Forum of Visual Practitioners

Community of creative leaders who share a common passion for bringing information and ideas to life visually

Scenario Thinking.Org

Open community where anyone can publish scenarios, reflect on planning processes and share online resources

International Futures Forum

Network of futurists

Managers - Net

Archive of over 100 articles summarising theories and approaches re: management tools and techniques (e.g. Re-engineering, Project Management, Continuous Improvement)

Patient Opinion

Where NHS patients leave feedback about their experiences

Changing Minds

How to change how people think, feel and act

MIT Tools

Tools and resources about change management, team effectiveness etc from MIT's HR Group.

Mind Tools

Excellent Skills for an Excellent Career

Leadership Now

Includes comprehensive links to other leadership sites.

The Centre for Information Therapy

Leading US site for promoting 'consumer involved' decision making in healthcare

Future Search Network

Comprehensive site, dedicated to promoting Future Serach methodology

Institute for Healthcare Improvement

Authoritative USA-based service improvement site

The World Cafe

Popular site for popularlising dialogue. Lots of information and resources

Open Space World

Great resources about how to run effective Open Space events

Cusomers as Innovators

Harvard Business Review article that suggests you should move from listening to customers to giving them tools to create their own products.

Zoomerang

Design and administer online surveys. Subscription based, but only about £200 per year

The Emotional Intelligence Consortium

Advances research and practice related to Emotional Intelligence

Center for Creative Leadership

Ranked by the Financial Times as one of the top 10 leadership development centres in the world.

The Change Management Toolbook

Lots of practical exercises for helping with changing oneself, teams and larger systems

3M Meeting Network

Articles and advice on facilitating and running meetings

OD Practitioners Network

Comprehensive, academic leaning site from the main OD Network in the States.

Management First

Management and leadership articles, interviews and case studies from Emerald Publishing

Icebreakers

A great list of icebreaker exercises for facilitators

International Association of Facilitators

US based membership association. Costs $125 pa to join but some good info available free as well

Businessballs.com

Comprehensive site, fulll of free learning and development resources

Appreciative Inquiry Commons

Portal for lots of AI sites. Access to lots of AI tools resources and stories about positive change.

Options for Change

US change management consultancy with a great list of free to download articles

Robert W Jacobs Consulting

The consulting site from the guy who 'invented' Real Time Strategic Change methodology.

Thinking Managers

Edward De Bono’s site. Lot’s of great articles plus a good blog. Navigation is a bit of a nightmare!

Active Reviewing

Dr Roger Greenaway’s site. Lot’s of free articles.

Reform

New market/liberal flavoured thinktank promoting radical change in public services, including NHS

New Statesman & Pfizer Policy Forum

Results of various 'round table' discussions on key health policy issues

Global Business Network

Influential scenarios consultancy. Great colletion of papers in Ideas section

Association of British Healthcare Industries

Lead industry association for the medical technology sector

Institute for Alternative Futures

Creates forecasts, scenarios and strategies to help organisations to transform themselves

National Institute for Health Research

Dedicated to establishing the NHS as an internationally recognised centre of research excellence

Personal Development

For when I am getting too touchy feely!

Favourite Blogs

 

Customer Experience Crossroads

Branded customer expereinces and how to create them

The Adventure of Strategy

Rob Millard is a strategist who works with professional service companies

Creating Passionate Users

Kathy Sierra's blog. One of the best around. Now stopped but well worth visiting still.

Random Acts of Reality

Life as a paramedic in the London Ambulance Service

The Health Care Blog

Best place to keep tabs on what's going on in American healthcare

Running a Hospital

Paul Levy is CEO of Beth Israel Deaconess Medical Center in Boston Massachusetts

Outside Innovation

How customers will co-design your organisation's future

Manage to Change

Thoughful posts about change management

Change Management News

Rick Maurer - Author of Beyond the Wall of Resistance now has a blog

Thinking Faster

Ideas to improve productivity and be more creative

NHS Blog Doctor

Candid and well written daily blog from a GP about what life's like 'on the ground'

Life in the NHS

Julie's just moved from Education to Commissioning in a PCT

The Psychiatrist Blog

Michelle Tempest - Author of The Future of the NHS has a blog

Leading Blog

Part of the Leadership Now site from Michael McKinney

Seth's Blog

One of the ' A Listers'. Seth Godin, marketing entrepreneur.

Tom Peters' Blog

Still going strong and still 100 miles an hour!

Anecdote

Bringing story telling to life

Piss Up in a Brewery

Must read blog post from Christian Jago, a woman coping with breast cancer. Is this what NHS administration is really like?

The QoF Chase

Blog entry from NHS Blog Doctor about how easy it is to earn QoF payments. Enlightening!

Podcasts and Videos

Top 5 Medical Podcasts

Top 5 USA-based medical podcasts listed by Clinical Cases and Images Blog

Charles Handy’s BBC World Series guide to Management ‘gurus’

13 'Gurus' summarised. Option to download/listen to programmes (15 mins each) and download program transcripts.

UMMA Community Clinic Video

Inspiring 8 min video on UTube showing work of UniversityMuslim Medical Association Community Clinic in downtown Los Angeles

Free PDF Downloads

 

 

Accountability: Effective Managers Go First (pdf)

Manifesto pamphlet urging managers to become more personally accountable for the success of change programmes and performance improvement initiatives

Innovation and its Contribution to Improvement (pdf)

Executive Summary of a Warwick University report on the literature concerning the relationship between innovation and improvement.

Designing the new NHS: Ideas to Make a Supplier Market Work (pdf)

A Kings Fund discussion paper

IPPR Briefing Paper on Hospital Reconfiguration Issues (pdf)

Institute for Public Policy (IPPR) briefing paper on hospital reconfiguration issues

OD Tools and Techniques (pdf)

A 200 page OD 'tool kit' from Office of Deputy Prime Minister p.s. I don't think John Prescott actually wrote it!